At ComKitchens.com we do our best to make sure our customers get the their products the fastest way possible at the cheapest rate possible. We understand that shipping charges can be a heavy hit on the wallet. We therefore have arranges deals with our shipping companies to give you the cheapest prices (especially freight).
IMPORTANT information regarding your delivery: Your delivery will come by a national carrier. By law they are only required to deliver to a loading dock. If you don’t have a dock and your item is heavy, you will need to take your item off the truck so please have someone available. If you need 24-hour notice before delivery please let us know. If you do not have a loading dock and will not be able to assist the driver with a heavy item please request Lift-Gate Delivery. For larger items, we highly recommend that you pre-measure your doorways to make sure it will fit through. You must be able and available to receive you merchandise when the truck arrives especially if delivery arrangements have been made. If the truck needs to return another day, storage and/or re-delivery charges may apply.
Lift-Gate Delivery – Lift-gate delivery is where the freight carrier uses a lift to lower your equipment to the ground. If you do not have a loading dock and lift-gate is required please let us know at the time of order so we could arrange it for you at an additional minimal cost (unless specifically noted otherwise). Please also note that Lift-Gate Delivery is to curb side, and it is the purchasers’ responsibility to bring the unit indoors.
Expedited Shipping – We also provide expedited shipping in certain cases for additional charge. Expedited orders will be processed with-in 12 business hours. Please note that even if your order is on expedited shipping, Comkitchens.com cannot be held responsible for delays caused by the manufacturer or freight carrier.
All freight amounts listed are for commercial deliveries. Some carriers charge $50 additional for residential deliveries.
ComKitchens.com cannot guarantee shipping time (or manufacturing time, when item is not currently available). If you require your equipment on a set date, please order early and allow ample time for the delivery.
Do not sign for or accept any package without opening the box & inspecting for damage! We suggest that you always mark "POTENTIAL HIDDEN DAMAGE" on the delivery receipt unless you are 100% sure that your item is in perfect condition. Otherwise, the freight company will dismiss any claim for concealed damage if your item was indeed damaged during shipment.